A single source of truth for every deployment
With Beam, everyone from engineers to project managers to customers knows what’s happening, what’s next, and what’s done. No duplicate tools. No crossed wires.
See exactly where every asset, ticket, and task stands across all deployments
Tailor Beam to your organization's operational cadence with fully customizable workflows
Keep internal and external teams aligned in one shared system with granular access controls.
Give clients more than a spreadsheet
Give your clients a living, searchable portal with every asset, config, doc, and warranty accessible. It's not just a clean handoff, it's the start of a smarter support relationship.
Customers get access to asset records, configs documentation, tickets and more
Beam automatically enriches asset records with manuals, firmware updates, warranty info, and lifecycle alerts directly from manufacturer sources
Jump from your backend view into the customer portal to assist with issues, investigate problems, or provide updates
Extend your value beyond the install
With Beam, your relationship doesn’t end at go-live. You maintain visibility into deployed systems, stay ahead of renewal timelines, and can step in with proactive service.
You and your customer operate from the same support view, making collaboration and troubleshooting seamless
Beam monitors SLA, warranty, and license timelines and helps you trigger renewal workflows before contracts lapse
Get notified when assets approach end-of-life, warranty expiration, or recommended upgrades—turning support into a strategic touchpoint
Included in all Beam products
Every Beam product comes with powerful built-in features that enhance flexibility, efficiency, and collaboration—helping your team work smarter across all workflows.
Capture the exact data you need with configurable fields for every entity on beam and more.
Tailor your workspace with saved filters and layouts to focus on the data that matters most.
Stay informed with real-time alerts for status updates, approvals, and important changes.
Speed up workflows with bulk edits, status updates, and fast access to common tasks.
Link entities across functions with each other to ensure full operational context.
Manage tasks on the go with a responsive interface designed for mobile and tablet access.
Track every change with a detailed, timestamped log for transparency and accountability.
Bring in legacy data with flexible import options, including CSV uploads, PDF scans and more.
More Related Features
Asset Inventory
Track, manage, and optimize your assets with real-time visibility, powerful automation, and seamless integrations.
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Ticketing
Streamline service tickets and resolve issues fast—minimizing downtime and keeping operations on track.
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Maintenance
Plan, track, and execute maintenance proactively—reducing failures and extending asset life.
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Reservations
Schedule, reserve, and allocate critical assets with precision—ensuring availability when it matters.
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Bulk Items
Track, restock, and control consumables with ease—ensuring you always have what you need on hand.
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Procurement
Simplify procurement and track orders end-to-end—ensuring you get the right gear on time, every time.
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Activity History
Get a complete log of every asset action—boosting accountability and ensuring nothing slips through.
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File Management
Get a complete log of every asset action—boosting accountability and ensuring nothing slips through.
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Location Management
Pinpoint asset locations down to the rack—tracking every move across your entire operation.
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Product Data
Centralize specs, manuals, configs and more—giving your team instant access to the info they need to do their job.
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Asset Import
Seamlessly import existing asset data—migrating systems without disruption or data loss.
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Password Management
Securely store and manage equipment credentials—keeping critical access in the right hands.
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User Management
Control user access and roles with precision—ensuring your team operates securely and with clarity.
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Analytics
Turn asset data into insights—driving smarter decisions and maximizing operational performance.
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